Below are some of the questions we are most frequently asked. If you have any other questions, please call us at any time on (0870) 350 1723 and we'll be happy to answer them.

How do I arrange a transcription?
All you need to do is telephone us on (0870) 350 1723 or fill in a quote request form, giving us all the details about the transcription. Once you've approved the quote, we will get our transcriber working on the job as soon as possible.

On what basis do you charge?
The amount quoted will depend on the clarity and complexity of the recording, and therefore how often the transcriber will have to rewind in order to pick up the words said.

Factors that make transcribing more time-consuming include:

• background noise
• more than one speaker talking at the same time
• speakers switching between different languages
• poor quality of recording.

How long will it take to get a transcription completed?
Normally a transcription of a 30 minute recording will be completed within 2 days. Longer recordings may take more time.

However if you have a more urgent requirement, we will always try to meet it.

Can you transcribe in languages other than English?
We can transcribe in almost every language.